Refund & Shipping Policy

Refund Policy:

We offer refunds on most items within 15 days of purchase if requested during that timeframe. To be eligible for a refund, items must be in original, undamaged condition and in their original packaging. Customers must provide proof of purchase with their refund request.

Pre-orders are final sale once the item has been delivered. No refunds are available for pre-ordered items after delivery, regardless of condition.

Refunds are typically processed within 3-7 business days of the request date. Refund amounts will be credited to the original payment method. Shipping costs are non-refundable unless the return is due to our error or a defective product.

Items that show signs of use, damage, or missing components may be denied or subject to a restocking fee at our discretion. We reserve the right to refuse refunds that do not meet our stated conditions.

Shipping Policy:

Orders are processed and shipped within 1-2 business days. Shipping times vary based on your location and selected shipping method. You will receive a tracking number via email once your order ships.

We are not responsible for delays caused by carrier issues, weather, or other circumstances beyond our control. International orders may be subject to customs fees and import duties, which are the customer's responsibility.

Items must be securely packaged to prevent damage during transit. If an item arrives damaged, contact us within 48 hours with photos for resolution. We cannot guarantee refunds for items damaged due to inadequate packaging on the customer's end if reshipped.